Privacy policy
Privacy Policy
In plain English. This policy tells you what personal information we collect when you visit printsbystudiop.com or buy from us, why we collect it, who we share it with, and the rights you have over it. We aim to keep this policy clear and practical. Each major section starts with a short summary in italics, followed by the full details below it.
If anything is unclear or you'd like to exercise a privacy right, email us at privacy@printsbystudiop.com.
1. Who we are
In plain English: "We" is StudioP, LLC, an Ohio company doing business as Prints by StudioP. We're the "business" responsible for the personal information described in this policy.
This Privacy Policy is published by:
StudioP, LLC d/b/a Prints by StudioP 3296 Westerville Rd, Columbus, OH 43224
For privacy questions, requests, or complaints: privacy@printsbystudiop.com
For all other inquiries: support@printsbystudiop.com
We are the business (under California's CCPA/CPRA and similar US state privacy laws) responsible for the personal information described below. If and when EU/UK data protection law applies to our activities, we will act as the relevant "controller" for that processing and update this policy accordingly (see §17).
2. What this policy covers
In plain English: This policy applies to information we collect through our website, when you place an order, sign up for emails, contact us, or interact with our shops or ads on social media platforms. It does not apply to other websites we link to.
This policy applies to personal information we collect or process through:
- The printsbystudiop.com website ("Site")
- Orders you place with us
- Email and other communications between you and us
- Our customer accounts (when you create one)
- Our social commerce shops on third-party platforms (Meta/Facebook/Instagram, TikTok, Pinterest, YouTube, X, and similar — current and future)
- Our advertising and remarketing campaigns on third-party platforms (when active — see §6.2)
This policy does not apply to third-party websites, services, or platforms that we link to or integrate with — those are governed by their own privacy policies. Where relevant, we identify the major third parties below.
3. Personal information we collect
In plain English: Most of what we collect is the basics you give us when you buy: name, address, email, payment info. We also collect some technical information automatically, like your IP address and how you use the site. We don't collect health data, social security numbers, biometric data, or anything similarly sensitive.
We collect the following categories of personal information:
| Category | What's included |
|---|---|
| Identifiers | Name, email address, postal/shipping address, phone number (if provided), order number, customer ID |
| Payment information | Billing address, last four digits of payment card, payment method type, payment authorization tokens — we do not store full card numbers; these are processed and stored by our payment processor |
| Commercial information | Records of products you've viewed, added to cart, or purchased; order history; preferences; reviews and feedback you submit |
| Communications content | Emails or messages you send us (e.g., support inquiries); the contents of those communications |
| Internet or electronic network activity | IP address, browser type and version, device type, operating system, referring website, pages viewed on our Site, time spent on pages, clicks, scroll behavior |
| Geolocation (non-precise) | Country and region inferred from your IP address — used for shipping rules, currency display, and analytics |
| Inferences | Preferences, interests, or purchase propensity derived from the categories above — used for email segmentation, product recommendations, and analytics |
| Account credentials | If you create a customer account: email and password (passwords are stored hashed; we cannot read them) |
| Marketing preferences | Whether you've opted in to email marketing, your interests inferred from browsing or purchase behavior |
We do not intentionally collect:
- Highly sensitive personal information such as health records, biometric identifiers, government-issued identification numbers, or information about race, religion, sexual orientation, immigration status, or union membership — except where strictly necessary (for example, limited financial information processed by our payment providers on our behalf)
- Information from anyone under 13 years of age (see §13)
- Precise GPS location
If we discover we've collected something we shouldn't have, we delete it.
4. How we collect personal information
In plain English: Some you give us directly (name, email, payment). Some we collect automatically when you browse the site (cookies, pixels). Occasionally we receive information from third parties — for example, if you log in via a social account or click an ad on Instagram.
We collect personal information in three ways:
Directly from you:
- When you place an order
- When you create an account
- When you sign up for our newsletter or emails
- When you contact customer support
- When you submit a review or comment
- When you respond to surveys or feedback requests
Automatically through technology:
- Cookies, pixels, and similar tracking technologies (see §11 below)
- Server logs that record requests to our site
- Analytics tools (such as Google Analytics) that capture site usage
- Marketing pixels (such as those from Meta, TikTok, Pinterest, and similar platforms — when installed)
From third parties:
- Our fulfillment partner provides shipping status updates and tracking information
- Payment processors confirm transactions and may share fraud-related signals
- Social media platforms may share information when you engage with our content, ads, or shops on those platforms (subject to their own privacy practices and your settings on those platforms)
- Advertising partners may share signals about ads you've clicked or seen
5. Why we use your personal information
In plain English: We use your data to run the business — process orders, ship canvases, send order updates, prevent fraud, improve the site, and (with your consent) send marketing emails or show you our ads. We don't sell your data outside of the limited contexts described in §6.
The table below describes our processing purposes and, for jurisdictions that require it (forward-compatible for Phase 2/3 expansion to EU/UK), the lawful basis for each.
| Purpose | What this looks like | Lawful basis (where applicable) |
|---|---|---|
| Process and fulfill your order | Take payment; share shipping address with our fulfillment partner; produce and ship the canvas; send order confirmation, shipping confirmation, and delivery notifications | Performance of a contract |
| Customer service | Respond to inquiries; resolve claims; manage replacements and refunds | Performance of a contract / legitimate interest |
| Account management | Maintain your customer account if you create one; let you view order history; let you update your preferences | Performance of a contract / consent |
| Email marketing | Send promotional emails about new releases, sales, and brand stories — only if you've opted in | Consent (you can withdraw at any time via the unsubscribe link or email) |
| Site personalization | Show you relevant products based on browsing history; remember your cart; remember your language and currency preferences | Legitimate interest / consent for non-essential cookies |
| Analytics and improvement | Understand which pages perform well; identify bugs; improve user experience | Legitimate interest / consent for analytics cookies |
| Marketing analytics and remarketing | Measure ad effectiveness; build similar-customer audiences; show you ads about our products on social media platforms | Consent (via cookie banner) for non-essential tracking |
| Fraud prevention and security | Detect and prevent fraudulent transactions; secure the site; monitor unauthorized access | Legitimate interest / legal obligation |
| Legal compliance | Maintain transaction records for tax purposes; respond to subpoenas, court orders, or regulatory requests | Legal obligation |
| Business operations | Internal record-keeping; planning; financial reporting | Legitimate interest |
We do not use your personal information for any purposes materially different from those disclosed above without first informing you and obtaining your consent where required.
Note for Canadian customers: PIPEDA does not use a "legitimate interest" basis in the same way. Under PIPEDA, we rely on consent (express or implied, as appropriate to the sensitivity of the information) or one of PIPEDA's recognized exceptions (e.g., the exception for information reasonably required to complete a transaction you've initiated). The "lawful basis" column above is included for EU/UK forward-compatibility and California transparency — it does not limit or alter your rights under PIPEDA.
6. Who we share your personal information with
In plain English: We share data with companies that help us run the business — fulfillment, payments, email, analytics, social media advertising. We don't sell your information for money. Some kinds of data sharing (like sharing browsing data with Meta for ads) count as "sharing for advertising" under California law — you can opt out via our cookie banner.
We share personal information with the following categories of third parties. A current list of specific service providers is available on request at privacy@printsbystudiop.com.
6.1 Service providers (sub-processors)
We share data only with service providers who are contractually obligated to protect it and use it only for the purposes we direct. The named providers below are current as of the "Last updated" date at the bottom of this policy; we will update this list when providers change.
| Category | Provider(s) | What they do | Examples of data shared |
|---|---|---|---|
| E-commerce platform | Shopify Inc. | Hosts our store, processes orders, manages product catalog | Identifiers, payment, commercial information |
| Payment processor | Stripe, Inc. / Shopify Payments; PayPal, Inc. | Processes credit card and digital wallet transactions; fraud prevention | Payment information, identifiers |
| Production and fulfillment partner(s) | (Named in your order confirmation) | Prints, packages, and ships your canvas | Identifiers, shipping address, order details |
| Shipping carriers | Various (USPS, UPS, FedEx, Canada Post, etc.) | Deliver your package | Name, address, contact info, tracking number |
| Email marketing platform | Klaviyo, Inc. | Sends marketing emails (with your consent), order confirmations, shipping notifications | Identifiers, marketing preferences, commercial information |
| Analytics provider | Google LLC (Google Analytics 4) | Helps us understand how the site is used | Internet or electronic network activity, geolocation (non-precise), device identifiers |
| Customer review platform | Webyze Inc. (Judge.me) | Lets you leave reviews and shows them on product pages | Identifiers, review content |
| Cookie consent platform | Pandectes Ltd. | Manages your consent preferences | Identifiers, preferences |
| Cloud infrastructure / hosting | Provided by Shopify Inc. | Hosts data, runs the site, stores backups | All categories, encrypted at rest and in transit |
| Customer support tools | Shopify Inbox / email | Help us respond to your inquiries | Identifiers, communication content |
| Tax and accounting providers | Various | Sales tax calculation; bookkeeping | Commercial information, financial records |
6.2 Social media and advertising platforms
We operate stores and advertising campaigns on social media platforms. Personal information may be shared with these platforms to:
- Display our products on these platforms (sales channel integrations)
- Show relevant ads about our products to you and similar audiences (remarketing, lookalike audiences)
- Measure the effectiveness of our marketing
- Process orders if you check out directly on these platforms
These platforms currently include or may in the future include: Meta (Facebook and Instagram), TikTok, Pinterest, YouTube, X (formerly Twitter), and similar platforms. Each platform has its own privacy policy.
Note: As of the "Last updated" date at the bottom of this policy, advertising pixels from these platforms are not yet installed on our Site. The disclosure above describes data flows that will be activated when we enable remarketing campaigns. We will update the "Last updated" date when pixels are activated. No browsing or purchase event data is currently shared with these platforms through on-site tracking.
When active, the data shared typically includes browsing events, purchase events, and identifiers used by these platforms to associate activity with your account. Under California's CCPA/CPRA, this is considered "sharing personal information for cross-context behavioral advertising." You can opt out via our cookie consent banner (see §11) or by emailing privacy@printsbystudiop.com.
6.3 Legal and protective disclosures
We may share personal information when reasonably necessary to:
- Comply with applicable laws, regulations, or legal processes (subpoenas, court orders, government requests)
- Enforce our Terms of Service or other agreements
- Protect the rights, property, or safety of StudioP, LLC, our customers, or others
- Investigate, prevent, or respond to suspected fraud, security threats, or illegal activity
6.4 Business transfers
If we are involved in a merger, acquisition, asset sale, financing, reorganization, or insolvency, your personal information may be transferred to the acquiring or successor entity as part of the transaction. We will provide notice of such a transfer where required by law. Any successor entity will be bound to use your personal information only in a manner consistent with this Privacy Policy unless you are given notice and an opportunity to consent to materially different use.
6.5 With your consent or at your direction
We may share information when you specifically ask us to (for example, when you choose to share your purchase on social media using our share buttons).
We do not sell your personal information for monetary consideration. We do "share" personal information for cross-context behavioral advertising as described in §6.2 above; you can opt out as described. If our data-sharing practices change in a way that constitutes a "sale" under applicable law, we will update this policy and provide you with the right to opt out before any such sale occurs.
7. International data transfers
In plain English: We're a US business and our service providers are mostly in the US. Some data may be processed in other countries (for example, our future EU fulfillment center, if we expand). When data crosses borders, we use standard contractual safeguards.
StudioP, LLC is based in the United States. Our primary service providers (Shopify, payment processors, analytics, email marketing) are also primarily based in the US. Some of our service providers may process data in other countries (for example, our cloud infrastructure provider may have facilities globally).
For customers in Canada, your personal information is transferred to and processed in the United States and, in some cases, other countries where our service providers operate facilities. We want you to understand the following:
- Your personal information, while in the United States or another foreign jurisdiction, may be accessible to law enforcement and national security authorities of that jurisdiction under its laws.
- We require our service providers to protect your personal information through contractual obligations that provide a comparable level of protection to that required under PIPEDA.
- Your personal information is transferred outside Canada for the purposes described in §5 of this policy (order fulfillment, payment processing, analytics, email marketing, and customer support).
If you have questions about our cross-border data practices, contact us at privacy@printsbystudiop.com.
When we transfer personal information internationally, we use legally recognized safeguards where applicable (such as standard contractual clauses for EU/UK transfers in future phases) to ensure your information is protected.
8. How long we keep your personal information
In plain English: We keep order records for as long as we have to for tax and legal reasons (typically seven years). Account data sticks around until you delete the account or it sits inactive for five years. Email subscribers stay on the list until they unsubscribe.
We retain personal information only as long as needed for the purposes described in this policy or as required by law:
| Data category | Retention period |
|---|---|
| Order records (transaction details, shipping address) | 7 years from the order date — for tax, accounting, legal compliance, and dispute-resolution obligations (includes records required under IRS, state, and CRA retention rules) |
| Customer account data | Until you delete your account; or 5 years of inactivity, whichever comes first |
| Email marketing subscriber data | Until you unsubscribe; we may retain "you unsubscribed on [date]" indefinitely to prevent re-adding you |
| Customer support communications | 2 years from the last interaction |
| Web analytics data | 14 months (default for Google Analytics 4) |
| Cookie consent records | As required by applicable consent regulations (typically 12 months) |
| Privacy request records (DSR logs) | 24 months from the date the request was resolved — for compliance verification |
| Backup copies | Up to 90 days beyond standard retention, to support disaster recovery |
| Information retained for legal claims | Until the matter is resolved and any applicable limitation period has passed |
After the retention period expires, we delete or anonymize the personal information.
9. How we keep your personal information secure
In plain English: We use reasonable technical and organizational measures to protect your data. We can't promise perfect security — no one can — but we follow industry standards.
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, accidental loss, alteration, or disclosure. These measures include:
- Encryption in transit: all communication between your browser and our Site uses HTTPS/TLS
- Encryption at rest: sensitive data stored by our service providers (Shopify, payment processors, etc.) is encrypted
- Access controls: only employees and contractors with a legitimate business need can access personal information
- Vendor due diligence: we choose service providers with appropriate security practices and require them to protect personal information
- Payment data isolation: full payment card numbers are not stored by us; they are tokenized and stored by our payment processor
- Secure password storage: account passwords are hashed (we cannot read them in their original form)
Despite these measures, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
We take reasonable steps to keep the personal information we hold accurate and up-to-date for the purposes for which it is used. You are responsible for ensuring that the information you provide to us (for example, your shipping address and email) is correct and current. If you believe any information we hold about you is inaccurate, please contact us at privacy@printsbystudiop.com and we will correct it.
In the event of a personal data breach that creates a real risk of significant harm, we will notify affected customers and applicable regulatory authorities in accordance with applicable law, including:
- Ohio: within 45 days of discovering the breach
- Canada (PIPEDA): as soon as feasible after determining a breach has occurred, to affected individuals and to the Office of the Privacy Commissioner of Canada
- Other US states: within the timeframe required by applicable state breach notification law
10. Your privacy rights
In plain English: You can request a copy of your data, ask us to fix mistakes, or ask us to delete it. Specific rights vary by your location — California, other US states, and Canadian provinces all have somewhat different rules. Send us a request at privacy@printsbystudiop.com and we'll handle it.
Subject to applicable law, you have the following rights over your personal information:
| Right | What it means |
|---|---|
| Access / right to know | Request a copy of the personal information we hold about you |
| Correct / rectify | Ask us to correct inaccurate or incomplete information |
| Delete / erase | Ask us to delete your personal information (subject to exceptions for legal obligations and other limited circumstances) |
| Portability | Request a copy of certain information in a structured, machine-readable format |
| Restrict / object | Ask us to limit how we process your information, or object to certain processing |
| Withdraw consent | Where processing is based on consent, you can withdraw it at any time |
| Opt out of marketing | Unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us |
| Opt out of sharing for advertising (CCPA) | Opt out of cross-context behavioral advertising via our cookie banner or by contacting us |
| Limit use of sensitive personal information (CPRA) | Ask us to limit use of sensitive personal information — we don't process sensitive personal information beyond what's strictly necessary, but you can request confirmation |
| Appeal a denied request | If we deny a privacy request, you may appeal the decision — see §10.1 below for instructions |
| Opt out of profiling / automated decision-making | Ask us not to use your personal information for decisions that produce legal or similarly significant effects based solely on automated processing — we do not currently engage in such automated decision-making, but you may confirm this at any time |
| Lodge a complaint | File a complaint with your jurisdiction's data protection authority |
10.1 How to exercise your rights
Email us at privacy@printsbystudiop.com with your request. To verify your identity, we may ask for additional information (such as confirming the email address associated with your account or recent orders). We will respond within the timeline required by your applicable law:
- California (CCPA/CPRA): acknowledgment within 10 business days; substantive response within 45 calendar days (extendable by 45 days with notice)
- Other US states with privacy laws: typically 45 days
- Canada (PIPEDA): typically within 30 days
If we deny your request, we will explain the reason in writing. You may appeal by replying to our denial email. We will respond to your appeal within the timeframe required by applicable law (typically 45–60 days for US state laws). If you are not satisfied with the outcome of an appeal, you may file a complaint with the relevant regulatory authority listed in §18.
You may also designate an authorized agent to exercise these rights on your behalf, subject to identity verification.
We will not discriminate against you for exercising any privacy right (e.g., we will not deny goods, charge different prices, or provide a different level of service because you exercised your rights), except to the extent that certain services cannot be provided without the personal information you asked us to delete or restrict.
11. Cookies and tracking technologies
In plain English: We use cookies and similar tools to make the site work, remember your cart, see how the site is used, and (with your consent) show you ads on social media. The cookie banner on the site lets you choose what's allowed.
When you visit our Site, we and our partners use cookies, pixels, web beacons, local storage, and similar technologies. These are managed through our cookie consent banner, which lets you choose what's allowed. We honor the Global Privacy Control (GPC) browser signal as an opt-out signal where required by law.
We categorize tracking technologies as follows:
| Category | Purpose | Required? |
|---|---|---|
| Strictly necessary | Site functionality, cart, checkout, security | Always on; no consent required |
| Functional | Language preference, currency display, login state | On unless you opt out |
| Analytics | Understand site usage to improve UX | Off until you opt in (in some regions) |
| Marketing / advertising | Personalize ads, remarketing on social media platforms, measure ad effectiveness | Off until you opt in |
You can change your cookie choices at any time using the "Privacy choices" link in our footer.
If you decline analytics or marketing cookies, the Site will still work fully — those categories are not required for basic functionality.
Do Not Track (DNT): Some browsers send a "Do Not Track" signal. There is currently no widely accepted standard for interpreting DNT signals, so our Site does not treat DNT as a separate opt-out signal. We do, however, honor the Global Privacy Control (GPC) signal as described above, which is the legally recognized opt-out mechanism under CCPA/CPRA and similar state laws.
12. California Privacy Rights (CCPA/CPRA)
In plain English: If you live in California, you have specific privacy rights under the CCPA (the California Consumer Privacy Act, as amended by the CPRA). This section spells them out, including your right to opt out of "sharing" data for cross-context advertising.
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the rights described in §10 plus the following specifics. Note: StudioP, LLC does not currently meet the CCPA/CPRA applicability thresholds (annual revenue, consumer count, or revenue-from-selling thresholds). Even so, we choose to make the core consumer rights described here available to California residents as a matter of policy. This voluntary extension does not constitute an admission that the CCPA/CPRA currently apply to us as a "business" under those thresholds.
12.1 Notice at Collection
The categories of personal information we collect, the purposes for collection, and our retention periods are described in §3, §5, and §8 above. We do not collect categories of personal information from you for any purpose other than those listed.
12.2 Sale and sharing
- We do not sell personal information for monetary consideration.
- We do "share" personal information for cross-context behavioral advertising — that is, we share certain identifiers and browsing data with social media and advertising platforms (Meta, TikTok, Pinterest, YouTube, X, and similar) to show you relevant ads on those platforms. (See §6.2.)
12.3 Right to opt out of sharing
You can opt out of cross-context behavioral advertising at any time:
- Use the "Do Not Sell or Share My Personal Information" link in our footer (or the "Privacy choices" link)
- Send a Global Privacy Control (GPC) signal from your browser — we honor this automatically
- Email us at privacy@printsbystudiop.com
12.4 Sensitive personal information
We do not knowingly collect or process "sensitive personal information" as defined under the CPRA beyond what is reasonably necessary to provide our services (for example, payment-related information handled by our processors). We do not collect precise geolocation. You may still request that we limit the use of any sensitive personal information you believe we hold.
12.5 Authorized agents
You may use an authorized agent to exercise rights on your behalf. We will require written authorization and may verify your identity directly.
12.6 12-month lookback
You may request the categories and specific pieces of personal information we collected, used, sold, or shared in the 12 months preceding your request.
12.7 Non-discrimination
We will not discriminate against you for exercising your CCPA/CPRA rights.
12.8 California "Shine the Light" Law
We do not share personal information with third parties for their own direct marketing purposes.
12.9 Disputes involving privacy claims
If you have a privacy-related dispute with us, please contact us at privacy@printsbystudiop.com first. The arbitration clause in our Terms of Service does not apply to privacy claims where prohibited by applicable law, including claims under the CCPA/CPRA.
13. Other US state privacy rights
In plain English: Customers in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with privacy laws have similar rights to California's. We honor them the same way.
If you reside in a US state with applicable consumer privacy law (currently includes — but is not limited to — Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Tennessee, Indiana, New Hampshire, New Jersey, Delaware, Maryland, Minnesota, Nebraska, Kentucky, Rhode Island, and others as enacted), you have rights similar to those in §10 and §12.
To exercise these rights, contact us at privacy@printsbystudiop.com. We will respond within the timeline required by your state's law. The appeal process described in §10.1 above applies to all US state privacy law requests.
StudioP, LLC is not a data broker. We do not sell, license, or trade personal information to unaffiliated third parties for monetary or other valuable consideration outside the limited "sharing" for advertising described in §6.2. We are not registered as a data broker in any state.
14. Canadian Privacy Rights
In plain English: If you're in Canada, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) applies. You have access, correction, and complaint rights, and you can complain to the Office of the Privacy Commissioner of Canada.
14.1 PIPEDA (Federal)
If you reside in Canada (excluding Quebec — see note below), the Personal Information Protection and Electronic Documents Act (PIPEDA) applies to your personal information. Your rights include:
- Knowing why your personal information is being collected, used, or disclosed
- Accessing your personal information
- Challenging the accuracy of your personal information
- Withdrawing consent (subject to legal or contractual restrictions)
- Filing a complaint with the Office of the Privacy Commissioner of Canada (https://www.priv.gc.ca) if we have not addressed your concern satisfactorily
Note on Quebec: We do not currently ship to Quebec and our checkout blocks Quebec delivery addresses. If we expand to Quebec in the future, we will update this policy to address rights under Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25).
14.2 Canada's Anti-Spam Legislation (CASL)
We comply with Canada's Anti-Spam Legislation (CASL) for all commercial electronic messages sent to Canadian recipients. This means:
- We send marketing emails only with your express consent (opt-in at checkout or through our newsletter signup)
- Every marketing email identifies StudioP, LLC as the sender, includes our mailing address, and contains a working unsubscribe link
- Unsubscribe requests are processed within 10 business days
- Transactional emails (order confirmations, shipping notifications, customer service replies) are sent under CASL's implied-consent and transactional-message exceptions and do not require opt-in
15. Children's privacy
In plain English: Our site is for adults. We don't knowingly collect personal information from anyone under 18. If we learn we've collected information from a minor, we delete it.
Our Site is not directed to children under the age of 18, and we require all customers to be 18 or older to place an order (see Terms of Service §3).
We do not knowingly collect personal information from anyone under the age of 18, in compliance with the Children's Online Privacy Protection Act (COPPA) and comparable state laws. If you believe we may have collected personal information from a minor, please contact us immediately at privacy@printsbystudiop.com and we will delete the information.
16. Changes to this policy
In plain English: We may update this policy. For meaningful changes, we'll give 30 days' notice and email registered customers. The "Last updated" date at the bottom shows when it was last changed.
We may modify this Privacy Policy from time to time. When we do:
- Non-material changes (typo fixes, formatting, clarifications) take effect immediately upon posting
- Material changes (e.g., new categories of data, new third-party recipients, new purposes) take effect 30 days after posting, with email notice to registered customers where reasonably possible
The "Last updated" date at the bottom of this policy reflects the most recent change. Continued use of the Site after a change constitutes acceptance of the modified policy. If you disagree with the changes, you may close your account, opt out of marketing, and stop using the Site.
17. Forward-compatible: rights for residents of other regions
In plain English: We currently sell only to the US and Canada (Phase 1). When we expand to other regions, additional rights will apply.
StudioP, LLC currently ships only to addresses in the United States and Canada. If we expand to other regions in the future, we will update this Privacy Policy to address the specific rights of residents of those regions, including (where applicable):
- United Kingdom and European Economic Area: UK GDPR and EU GDPR rights, including the right to lodge a complaint with the UK ICO (https://ico.org.uk) or your local EU supervisory authority; engagement of an Article 27 representative
- Australia: rights under the Australian Privacy Principles
- Other jurisdictions: as applicable
If you believe you reside in a jurisdiction whose law applies to your information processed by us, please contact us at privacy@printsbystudiop.com and we will work with you in good faith.
18. Contact us
In plain English: For privacy questions, requests, or complaints, email privacy@printsbystudiop.com. We aim to respond within 1–2 business days for general questions; for formal requests, within the timelines required by applicable law.
For questions about this Privacy Policy, to exercise any privacy right, or to file a privacy-related complaint:
StudioP, LLC d/b/a Prints by StudioP 3296 Westerville Rd, Columbus, OH 43224 privacy@printsbystudiop.com
For all other inquiries: support@printsbystudiop.com
If you have raised a privacy concern with us and you do not believe we have responded adequately, you may file a complaint with the relevant regulatory authority:
- United States: Federal Trade Commission (https://reportfraud.ftc.gov) and your state attorney general
- California: California Privacy Protection Agency (https://cppa.ca.gov)
- Canada: Office of the Privacy Commissioner of Canada (https://www.priv.gc.ca)
Accessibility: If you have a disability and need this Privacy Policy in an alternative format, please contact us at privacy@printsbystudiop.com and we will provide a reasonable accommodation.
Financial incentives: We do not offer financial incentive programs (discounts, rewards, or other price differences) in exchange for the retention or sale of personal information. If we introduce such a program in the future, we will update this section with the material terms, including how to opt in and withdraw, before the program launches.
Deidentified data: When we use deidentified or aggregated data (for example, aggregated site analytics or anonymized order statistics), we take reasonable measures to ensure the data cannot be re-associated with any individual, and we commit not to attempt to re-identify it.
This Privacy Policy is part of StudioP, LLC d/b/a Prints by StudioP's customer agreement. It works alongside our Terms of Service, Shipping & Delivery Policy, and Return & Refund Policy.
Last updated: 2026-05-15
